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FAQs |
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How does Flat Rate shipping work?
» Do you offer rush order processing and/or shipping? Can my item ever be shipped on the same day it was ordered?
» Do you ship internationally?
» What are your normal business hours and how can you be contacted?
» What is the condition of the merchandise that you sell, and what can I expect to receive when I get it?
» Where does To Your Success International get all of it's products?
» What do I do if I have something I want to return or exchange?
» Where do I send my Money Order / Certified Check for payment?
» Do you accept personal checks?
» Do you offer rush order processing and/or shipping? Can my item ever be shipped on the same day it was ordered?
» Do you ship internationally?
» What are your normal business hours and how can you be contacted?
» What is the condition of the merchandise that you sell, and what can I expect to receive when I get it?
» Where does To Your Success International get all of it's products?
» What do I do if I have something I want to return or exchange?
» Where do I send my Money Order / Certified Check for payment?
» Do you accept personal checks?
| How does Flat Rate shipping work? | |
| Simply add as many items as
you wish to your shopping cart, and as long as you are shipping to a state
in the U.S. your shipping total will never cost more than $2.95 (or whatever
the current rate is) for our standard USPS Media Mail shipment method.
Flat Rate Shipping is only valid when purchasing Media Type products (i.e.
audio CDs, cassettes, books, DVDs, movies/videos). Dietary Supplements,
board games, electronics, and video games are excluded from this shipping
method. |
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| Do you offer rush order processing and/or shipping? Can my item ever be shipped on the same day it was ordered? | |
All of our orders are processed
within 24-48 hours of receipt of payment. If you have special needs
to get your item out the same day it was ordered, make sure to leave
us a message in your order notes and/or send us an email, and we can
usually accommodate a special request such as this. We offer rush shipping
via Priority Mail, whereby your package usually arrives to its destination
within 2-3 days (Hawaii & Alaska may take up to 4 days via Priority
Mail). Be sure to always allow for weekends & holidays for any shipment.
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| Do you ship internationally? | |
| Yes! To Your Success International
is proud to offer our services to all international customers. International
Customers will now be able to check for themselves the shipping and handling
costs for a SINGLE item. Click this link to determine shipping and handling
cost for a single item: International
Shipping and Handling Chart. Be sure to check the weight (in
ounces) of this item listed in the description section. All international
orders are shipped via USPS Airmail Letter Post, and generally take 4-11
days for transit time. To obtain the shipping and handling charges for
multiple items you must email us at the following address: ToYourSucces@earthlink.net
and we will notify you of the cost of shipping and handling to your country. |
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| What are your normal business hours and how can you be contacted? | |
| We can be reached between
10AM and 6PM EST by calling us Toll Free at 866-369-TYSI (8974). We can
also be contacted via email at ToYourSucces@earthlink.net |
|
| What is the condition of the merchandise that you sell, and what can I expect to receive when I get it? | |
| Everything that we sell is
brand new, in it's original shrink wrap, unused & undamaged, straight
from the manufacturer. We never sell copies of any of our material, everything
that you receive is 100% authentic and original. We do occasionally run
special promotions where we sell some ever so slightly used or damaged
items, however we are always sure to make it VERY apparent that an item
is not new if it is falls under one of these special promotions. |
|
| Where does To Your Success International get all of it's products? | |
| Rest assured that all merchandise
is obtained directly from the original publisher and is not in any way
copied or reproduced. |
|
| What do I do if I have something I want to return or exchange? | |
| As per our 30-Day 100% Satisfaction
Guarantee, any product that you wish to return may be sent back to us
for a full refund, less shipping & handling, or for an exchange. Please
note that refunds will be given only after the original order has been
returned to us. |
|
| Where do I send my Money Order / Certified Check for payment? | |
| You can mail your Money Order
of Certified Check to: To Your Success c/o Tony Pasco 11 Morgan Lane Basking Ridge, NJ 07920 Please note that all checks must be made out for United States dollars. Be sure to include with your payment a note as to what you are paying for so that we can process your order as quickly as possible (ie: Ebay Item #'s, Order Invoice Number). |
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| Do you accept personal checks? | |
| We DO NOT accept personal
checks at this time. |
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